Customization

Your workflow. Your brand. Your EHR.

Umoja is intended to be adapted around the organization—not delivered as a rigid template that forces every team to work the same way.

UI/UXClinical workflowsRoles & accessTerminologyLocalizationModules

Customization is not cosmetic. In healthcare, navigation, terminology, documentation structure, handoffs, alerts and task ownership directly influence adoption, efficiency and safety.

UI / UX

Colors, branding, logos, navigation, dashboards, workspace layout, density, themes and organization-specific visual language.

Clinical Workflows

Registration, triage, nursing, physician documentation, orders, laboratory, radiology, pharmacy, eMAR, discharge and follow-up.

Organizational Rules

Roles, access boundaries, approvals, documentation requirements, routing, alerts, audit expectations and facility context.

Terminology

Local names for departments, services, documents, queues, roles, identifiers and operational concepts.

Localization

Deploy in any country by configuring language, currency, facility directories, national identifiers, reporting requirements, regulatory context and integration targets.

Modules

Deploy the clinical and operational capabilities needed now, then add additional workflows as scope expands.

UI that reflects work

Change more than the logo.

A custom implementation can reshape what users see first, which information remains persistent, how dense workspaces are organized and what actions are emphasized for each role.

  • Role-specific home and patient workspaces
  • Navigation hierarchy and shortcuts
  • Dashboard cards, KPI emphasis and queue visibility
  • Facility, organization and country branding
  • Light/dark and accessibility considerations
  • Terminology and language cues
Umoja front desk workflow
Workflow-first UIHigh-density operations with clear next actions
Workflow configuration

Map the way your organization works today—and the way it should work tomorrow.

01

Observe the current state

Document who does what, where handoffs occur, what information is required, what fails, and which systems or forms are currently involved.

02

Define the future state

Agree on responsibilities, decision points, role boundaries, order paths, escalation, documentation and reporting expectations.

03

Configure the platform

Adapt modules, screens, terminology, forms, roles, alerts, workqueues and integrations to the approved workflow.

04

Validate with real users

Run workflow walkthroughs, user acceptance testing, security validation and scenario-based testing before go-live.

05

Refine after go-live

Use issues, usage patterns and stakeholder feedback to scope targeted changes and future upgrades.

Change control

You decide what evolves next.

Umoja does not require customers to buy a predetermined upgrade package. Enhancements can be requested when organizational needs change.

1
ReviewClarify the problem, desired outcome and affected workflows.
2
Scope & estimateDefine requirements, dependencies, testing, timeline and cost.
3
ApproveWork begins after scope, commercial terms and acceptance criteria are agreed.
4
Build, test & releaseDevelop the change, validate it and deploy through the agreed release process.

Your clinicians should not have to redesign care around their software.

Bring us the workflow you need to support. We will map the product, configuration and change requirements around it.